We currently offer delivery within Abuja and interstate delivery to selected locations across Nigeria.
Abuja Delivery
Delivery within Abuja is calculated at checkout based on the distance between your delivery address and our dispatch location.
Depending on your location, your order will automatically fall into the appropriate delivery zone and the applicable delivery fee will be displayed at checkout.
Please ensure your delivery address and phone number are entered correctly to avoid delays.
Interstate Delivery
We also offer interstate delivery to selected locations within Nigeria.
Interstate delivery fees and available delivery options will be shown at checkout where applicable.
Delivery timelines may vary depending on your destination and the logistics provider handling your order.
Processing Time
Orders are processed as quickly as possible after payment has been confirmed. Orders placed during weekends, public holidays or periods of high order volume may require additional processing time.
Delivery Timelines
Estimated delivery times depend on your location. Abuja deliveries are generally completed sooner than interstate deliveries. Delivery times may also be affected by traffic, weather, logistics delays, public holidays or other circumstances outside our control.
Delivery Address
Please provide a complete and accurate delivery address, including any helpful landmarks where necessary. Vicara Wellness will not be responsible for delays caused by incorrect or incomplete delivery information provided at checkout.
Receiving Your Order
Please ensure that you or an authorised person is available to receive your order at the delivery address provided. If our logistics partner is unable to complete delivery due to the recipient being unavailable, additional delivery charges may apply for another delivery attempt.
Order Issues
If you experience any issue with your delivery, please contact Vicara Wellness and provide your order number, name and phone number so we can assist you.